Store Policy

Customer Care

Pink Thumb Series Children's Books does not offer returns or exchanges for print books due to the highly-individualized nature of the orders. Be sure to pay close attention when approving your proof online.

If you're not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition; shrink-wrapped products must be unopened. Shipping fees are not refunded.

The packing slip in your shipment has specific instructions for returns. We provide a pre-printed return label with our Returns Department Address.

 

If your packing slip is unavailable, please print out the Shipping Confirmation email you received after the item(s) shipped. Include that printout in the box, and write your Order Number on the outside of the box. Returns should be sent to: 

Pink Thumb Series Books

1426  W. 51st Place

los Angeles CA 90062

Wholesale Inquiries

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